Picking up your Share at a Drop-Point:

Here's what to do when you go to pick-up your farm box:

    1. Please locate your box at you drop off point. Any specific pick up details are listed on the pick up location list on our website. Boxes are individually labeled. Other members boxes may have additional items they have paid for. Please do not take someone else's box.

    2. Please leave your empty, broken down box to be returned.

    3. Follow our 'how-to-store this weeks box' instructions that are located at the bottom of our email and store content immediately once home.

 *Our policy is that we do not guarantee produce past the designated pick-up time. Out of courtesy to all involved, we ask that you adhere to the designate pick-up time. No credit is issued when a person arrives late to claim their box, and the box has been donated. If you are unable to pick up your box and know so three days in advance from delivery you can put a hold on your account and you will not be bill nor will a box be delivered. For more information check out the 'Hold' section.

Putting Your Box on Hold: 

It's easy to manage your account online. If you are going out of town and want to skip your next delivery, you can put a future box on hold by going to your account and clicking on the calendar day you wish to hold. All holds must be placed no later than three days prior to your delivery time. Unfortunately we cannot accept cancellations at the last minute because the produce has already been harvested. One option is to have a friend pick up your box or to donate your box. 

Recycling Boxes: 

Re-using our boxes helps keep our overhead low, which translates into keeping our prices low for you. In order to do this effectively, the boxes need to be returned. We encourage our members to bring their own bag when they pick up their box and to leave the box at the site.

Refunds:

    1. If you cancel your membership you must notify us before the 24 hour cut off time for your next box delivery in order to receive full refund for that delivery.

    2. No refunds will be given for any boxes that are packed and not picked up.

    3. It is your responsibility to pick up your box during the pick up window unless we've given you word that your box will still be there after hours. A refund will not be made if you show up late and your box has already been donated.  

Cancellations:

We understand that the farm box model may not work for everyone. If you would like to cancel please send us an email with the reason you're canceling and we'll cancel your membership as long as it's three days before your next scheduled delivery. Refunds will be issued in the same manner that payment was received.

Conditions of Use
Use of the The Farm Cart website constitutes agreement to our terms of use. We encourage you to review the following information carefully.

TRADEMARKS
The Farm Cart and other marks indicated on our site are trademarks owned exclusively by Epmov Inc. DBA The Farm Cart. The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not The Farm Carts, in any manner that seeks to disparages or discredit The Farm Cart or in any manner that may cause confusion among our customers.

COPYRIGHT
All content on this website is the exclusive property of Epmov Inc. DBA The Farm Cart. Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.

PROTECTING YOUR ACCOUNT
Some portions of this website permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.

LICENSE AND SITE ACCESS
Epmov Inc. DBA The Farm Cart grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching), modify any material, or any portion thereof, without the express written consent of Epmov Inc. DBA The Farm Cart This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of Epmov Inc. DBA The Farm Cart. You are prohibited from using meta tags or any other hidden text utilizing The Farm Cart's name or trademarks without the express written consent of Epmov Inc. DBA The Farm Cart. Any unauthorized use of this websites voids the limited license granted by Epmov Inc. DBA The Farm Cart

CONTENT SUBMITTED BY SITE USERS
If you do post content to this site or otherwise submit material (including, but not limited to, photographs and testimonials), you grant Epmov Inc. DBA The Farm Cart and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Epmov Inc. DBA The Farm Cart or its affiliates for all claims resulting from content you supply. Epmov Inc. DBA The Farm Cart reserves the right to remove any content at our sole discretion. 

LIMITATION OF LIABILITY
This site is provided by Epmov Inc. DBA The Farm Cart on an "as is" and "as available" basis. Epmov Inc. DBA The Farm Cart makes no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of www.farmcartorganics.com is at your own risk.
Epmov Inc. DBA The Farm Cart cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses.Epmov Inc. DBA The Farm Cart will not be responsible for any damages of any kind resulting from use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

REDEMPTION OF FREE PRODUCT AND COUPON OFFERS
From time to time,The Farm Cart offers its clients special offers and discount codes to be used in conjunction with this website. These offers are frequently disseminated via this website and through email to those who have registered for our email database. They are sometimes posted on our home page (www.farmcartorganics.com) or announced via other means of communication in conjunction with the promotion of the The Farm Cart product collection, including radio and TV broadcasts, internet forums and various online websites.

We encourage our clients to redeem these special offers, but we respectfully ask that you not exploit them. The Farm Cart, at our sole discretion, will determine if all purchasing criteria has been met to qualify for stated discount or free product. If you successfully circumvent the software safeguards of this website in order to receive several free products with your order, then we will (at our sole discretion) remove any extraneous free product from your order or cancel the order in its entirety. You will be informed of any order changes via the phone number or email address listed with your order. Please, play fair… 

APPLICABLE LAW
By visiting www.farmcartorganicscom, you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Epmov Inc. DBA The Farm Cart

CHANGES IN POLICY
Epmov Inc. DBA The Farm Cart reserves the right to modify, alter, delete and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a pervious version of these conditions.